All Case Studies
Product Launch2020$1.75B Burned

Quibi Launch

90%Accuracy
35 AI agents
800 interactions
10 dimensions scored

Katzenberg + Whitman

"$1.75B from top investors proves premium short-form mobile content works."

Our Simulation

Front-loaded adoption fails at 'conversion hinge.' Mobile-only + no social = no habit formation. Media diagnoses 'right content, wrong format and time.'

What Actually Happened

500K subscribers vs 7.4M target. Shut down in 6 months. Sold to Roku for under $100M.

Verdict: We Would Have Warned Them

What the Agents Said

Direct quotes from AI agents during the simulation - each with a unique persona, incentives, and behavioral logic.

Subsidized/bundled users and organic subscribers behave as two different curves across activation, completion, revisit frequency, and paid conversion.

Sony Agent · Content Studio

Short-form isn't that nobody watches - it's that nobody wants to pay for it by itself; it's more like dessert in a membership system, not the main course.

WME Agent · Talent Agency

If the user base falls off a cliff at expiry, what we need is portable reach: treat short-form as plug-in ad inventory, not a bet on one subscription app's destiny.

P&G Brand Agent · Advertiser

When growth watches new adds, content watches reputation, ads watch fill, and partners watch activations - coordination becomes everyone optimizing for themselves.

Quibi Agent · Internal Postmortem

Agents in This Simulation

Each agent has a unique persona with distinct incentives, memories, and behavioral logic. They interact on simulated social platforms across 30 rounds.

Jeffrey KatzenbergMeg WhitmanT-Mobile AgentSony AgentDisney AgentWarnerMedia AgentCAA AgentWME AgentGoldman Sachs AgentTaco Bell AgentP&G Brand Agent

Accuracy Scorecard (9 HITs, 0 PARTIALs, 1 MISSes)

Download trajectory below targetHIT

1.7M first-week vs expectations; 500K paying vs 7.4M target

COVID impact on value propositionHIT

Eliminated on-the-go use case central to the thesis

TikTok competitive pressureHIT

TikTok surged - free, social, user-generated crushed paid/non-social

Slow product adaptationHIT

Too late to add sharing and multi-device support

Shutdown within 12 monthsHIT

Actual: 6 months 15 days

Content sold at massive lossHIT

<$100M to Roku vs $1.75B invested

COVID blame vs structural failureHIT

Simulation identified structural issues beyond pandemic

Investor losses nearly totalHIT

~$1.6-1.7B lost with no meaningful recovery

Mobile-only as fatal constraintHIT

No casting, no TV support, no social sharing

Industry dampening effectMISS

Broader shift to AVOD not specifically predicted

Key Metrics (Ground Truth)

$1.75 billion raised from top investors
1.7M first-week downloads
500K paying subscribers vs 7.4M target (93% shortfall)
8% trial-to-paid conversion (vs 30-50% norm)
TikTok: 52 min/day vs Quibi <10 min/day
Sold to Roku for <$100M (94%+ loss)
Shut down after 6 months 15 days
Won 2 Emmy Awards despite failure
Non-Obvious Insight

The Conversion Hinge

The simulation's deepest insight was that coordination breaks down at the measurement layer first - there was no single 'north star' metric that survived the free-to-paid handoff. Each stakeholder optimized for a different KPI (downloads, reputation, fill rate, activations), creating a fragmented response instead of a unified rescue. The 'conversion hinge' - the synchronized moment when free users evaluate value simultaneously - created a cliff rather than a slope. The simulation also predicted premium short-form would survive not as subscription but as 'bundled add-on,' which is exactly what happened when content moved to free ad-supported Roku.

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